WhereIsTheWall.shop (WITW) website is protected by SSL certificate and all data. WITW is owned and operated by Host Color LLC (Host Color or HC). We are committed to support and maintain the highest standards in collection, use and disclose any personal data as they are setup out in laws of those countries where we do business. WhereIsTheWall espects the your privacy and takes its responsibilities regarding the security of your customer information very seriously. We are committed to providing you with a professional, valuable and personalized service whilst safeguarding your privacy. This Privacy Policy applies to WhereIsTheWall business. It has been created to explain to you the way in which Host Color use your personal data. This information will assist you to determine whether or not to provide us with your personal information.

This Privacy Policy describes the privacy principles that Host Color LLC follows with respect to personal information transferred from the European Economic Area (EEA), which includes all the European Union (EU) member states, Iceland, Liechtenstein and Norway to the United States.

Host Color LLC complies with the European Union – U.S Privacy Shield Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information transferred from the European Union to the United States.

Host Color has certified that it adheres to the Privacy Shield principles of Notice; Choice; Accountability for Onward Transfer; Security; Data Integrity and Purpose Limitation; Access; and Recourse, Enforcement and Liability within the scope of its Privacy Shield certification. If there is any conflict between the provisions in this privacy policy and the Privacy Shield Principles, the Privacy Shield Principles shall prevail and conduct the policy. To learn more about the Privacy Shield program, and to view WhereIsTheWall certification, please visit the https://www.privacyshield.gov.

Host Color LLC's participation in the Privacy Shield applies to all personal data that is subject to the Host Color LLC Privacy Agreement and is received from the European Union and European Economic Area. WhereIsTheWall will comply with the Privacy Shield principles in respect of such personal data. Please refer to this WhereIsTheWall Privacy Agreement for further information on data collection and use of personal data. Certain personal information may be subject to specific privacy policies of WhereIsTheWall that are also consistent with the requirements of the EU – U.S Privacy Shield Framework. Personal data is any information that allows you to be identified. The types of personal data Host Color collect may include details of your name, address, telephone number, email address, fax number, driver's license/photo ID.

We do not collect personal data about your racial and ethnic origin, political opinion, religious beliefs or other beliefs of a similar nature, membership of a trade union, physical or mental health or conditions, sexual life or any other sensitive information.

WhereIsTheWall collects personal data for you through the use of enquiry and registration forms on our website, direct personal contact with you and every time you e-mail us your details. We will use your personal data where it is necessary to do so because it is relevant to Host Color's dealings with you (i.e. it is relevant to the provision of the services that you have requested from Host Color) as outlined below.

Host Color collects the following data and for the purpose outlined below:

  • First name: Billing, Account Management, Customer Service, Network Management, Service and Product Marketing
  • Last name: Billing, Account Management, Customer Service, Network Management, Service and Product Marketing
  • Email Address: Billing, Account Management, Customer Service, Network Management, Service and Product Marketing
  • Physical Address: Billing, Account Management, Customer Service, Network Management, Service and Product Marketing
  • Phone Number: Billing, Account Management, Customer Service, Network Management, Service and Product Marketing
  • Driver’s license/Photo ID: Account Verification, Fraud Prevention

WhereIsTheWall does not share any of the our clients’ personal data with its partners and business ecosystem. Our clients might be asked to disclose certain personal data on certain occasions for the following purposes:

a) Customer's First Name, Last Name and Driver’s license/Photo ID, required for identification only, without being copied, transmitted and stored by any third party.

b) Customer's personal data such as First Name, Last Name, Email Address, Phone Number, Address and/or any other details required by any 3rd party authority for the purpose of delivering the purchased Products or providing any other service requested by the customer through a service order submitted to WhereIsTheWall.

c) Client's Billing details, including First Name, Last Name, Email Address, Phone Number, Address and the last 4 digits of credit cards with its online merchant account provider Chase Paymentech.

WhereIsTheWall may use "cookies" on our website https://www.whereisthewall.shop. A "cookie" is information that a web site puts on your hard drive so that it can remember pieces of information about you when you next visit the website or a related website. We use cookies to record personal data about you only when you use our web site in order to facilitate your future activities.

Unless otherwise notified by us, WhereIsTheWall will not use personal data sent in a cookie for marketing purposes. If you prefer not to receive cookies from our site, you can set your browser to warn you before accepting cookies and refuse the cookie when your browser alerts you to its presence. You can also refuse cookies by turning them off in your browser.

Host Color LLC will not use your personal data for direct marketing without your consent. This includes the provision of offers for WhereIsTheWall and its third party partners' products and services and customer surveys. We will not process personal information about you without your express consent. WhereIsTheWall will not sell, trade or rent your personal information to others.

Host Color LLC also may be required to disclose an individual’s personal information in response to a lawful request by public authorities, including to meet national security or law enforcement requirements.

Host Color LLC's accountability for personal data that it receives under the Privacy Shield and subsequently transfers to a third party is described in the Privacy Shield Principles. In particular, WhereIsTheWall has an obligation and liability under the Privacy Shield Principles if third-party agents that it engages to process the personal data on its behalf do so in a manner inconsistent with the Principles, unless WhereIsTheWall proves that it is not responsible for the event giving rise to the damage.

Host Color LLC acknowledges that the European Union individuals, who use WhereIsTheWall.shop services and products have the right to access the personal information that we maintain about them. Any individual who requests an access, or who wants to correct, amend, or delete inaccurate data, should submit a written request to the Host WhereIsTheWall s Privacy & Data Protection Officer, using the email address and other contact information listed below. If requested to remove data, we will respond within a reasonable timeframe.

In compliance with the Privacy Shield Principles, Host Color LLC commits to resolve complaints about your privacy and our collection or use of your personal information. European Union individuals with inquiries or complaints regarding this privacy policy should first contact Host Color directly by email to info at hostcolor dot com or by regular mail, whilst refer to Privacy & Data Protection Officer:

Host Color LLC,
Ref: Legal / Privacy & Data Protection Officer
746 S Arnold St., South Bend, iN, 46619, United States

Host Color LLC is committed to cooperate with EU Data Protection Authorities (EU DPAs) and comply with the advice given by such authorities with regard to any human resources data transferred from the EU in the context of the employment relationship.

WhereIsTheWall has further committed to refer unresolved privacy complaints under the Privacy Shield Principles to EU Data Protection Authorities (EU DPAs). If you do not receive timely acknowledgment of your complaint, or if your complaint is not satisfactorily addressed, please visit EU Data Protection Authorities (EU DPAs) to find more information or to address the matter.

If your complaint is not satisfactorily addressed, and your inquiry or complaint involves human resource data transferred from the EU in the context of the employment relationship, you may have your complaint considered by an independent recourse mechanism: for EU/EEA Data Subjects, a panel established by the European Union data protection authorities (DPA Panel). To do so, you should contact the data protection or labor authority in your jurisdiction. Host Color LLC agrees to cooperate with the relevant national DPAs and to comply with the decisions of the DPA Panel.

Should your complaint remain fully or partially unresolved after a review by Host Color LLC, EU Data Protection Authorities (EU DPAs), you may be able to, under certain conditions, seek binding arbitration before the Privacy Shield Panel. For more information, please visit www.privacyshield.gov.

WhereIsTheWall is subject to the investigatory and enforcement powers of the U.S. Federal Trade Commission (FTC).

Effective Date: December 2019.